Privacy Policy – Tickets2australia

1. Introduction

At Tickets2australia is trading under Galaxy Travel LTD., we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

To process your travel bookings and provide the best service, we may collect the following types of information:

Personal Identity Data:> Name, date of birth, gender, and passport details (required for flight tickets).
Contact Data: Email address, telephone number, and billing address.
Financial Data: Payment card details. Note: We do not store full credit card numbers on our servers. All transactions are processed securely via our authorized payment gateway, Galaxy Flights.
Technical Data: IP address, browser type, device information, and operating system used to access our website.

3. How We Use Your Data

We use your data strictly for the following purposes:

Booking Fulfillment: To issue tickets, book hotels, and reserve other services with third-party suppliers (airlines, consolidators).
Customer Support: To assist you with changes, cancellations, or inquiries.
Legal Compliance: To comply with aviation security requirements and financial regulations.

4. Sharing Your Information

We never sell your personal data. However, to fulfill your travel arrangements, we must share specific details with:.

Travel Suppliers: Airlines, hotels, and car rental agencies strictly for the purpose of your booking.
Service Providers: Technology providers and payment processors (specifically Galaxy Flights) to facilitate secure transactions.
Regulatory Bodies: Customs, border control, and aviation authorities as required by law.

5. Data Security

We implement strict security measures to prevent your personal data from being accidentally lost, accessed, or used in an unauthorized way. Our website uses SSL (Secure Socket Layer) encryption to ensure that all data transmitted between your browser and our servers is secure.

6. Cookies and Google Ads (Important)

Our website uses cookies to improve user experience and analyze website traffic.

Google Analytics & Remarketing: We use Google Analytics and Google Ads services. These tools use cookies to:

Analyze how visitors use our site.
Display relevant advertisements to you on third-party websites (including Google) after you have visited our site ("Remarketing").

Your Choice: You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Settings. You can also use the Google Analytics Opt-out Browser Add-on.

7. Your Rights

Under the Data Protection Act and GDPR, you have the right to:

Request access to the personal data we hold about you.
Request correction of any incorrect data.
Request erasure of your personal data ("Right to be forgotten"), subject to legal record-keeping requirements.
Withdraw consent for marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites (e.g., airline official sites or tourism boards). Clicking on those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your legal rights, please contact our Data Privacy Officer:

Company Name: Tickets2australia
Email: web@tickets2australia.co.uk
Address: 2 Manor House Lane, Datchet, Slough, England, SL3 9EB
Registered Office: 2 Manor House Lane, Datchet, Slough, England, SL3 9EB